Terms & Conditions

Welcome to The Masked Studio! By using our website (www.themaskedstudio.com), you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Masked Studio’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. Definitions

· The Masked Studio: Refers to the company operating this website.

· User: Refers to any person accessing or using the website.

· Website: Refers to www.themaskedstudio.com.

· Service: Refers to the online shop and associated services provided by The Masked Studio.

2. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use the website.

3. Changes to Terms

The Masked Studio reserves the right to change, modify, add, or remove portions of these terms at any time. It is your responsibility to check these terms periodically for changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.

4. Use of the Website

· Lawful Use: You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the website.

· Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

5. Intellectual Property

· Ownership: All content included on this site, such as text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of The Masked Studio or its content suppliers and protected by Singapore and international copyright laws.

· Restrictions: Unauthorized use of any content on this site is strictly prohibited. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the website.

6. Products and Services

· Descriptions: The Masked Studio attempts to be as accurate as possible in the description of products and services. However, The Masked Studio does not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.

· Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

7. Pricing and Payment

· Currency: All prices displayed on the website are in Singapore dollars (SGD) and include Goods and Services Tax (GST) unless otherwise stated.

· Payment Methods: Payment can be made via the payment methods specified on the website.

· Price Changes: The Masked Studio reserves the right to change the prices of products and services at any time without prior notice.

8. Delivery

· Shipping: Delivery of products will be made to the address specified by you at the time of purchase. The Masked Studio will use reasonable efforts to deliver the products within the estimated delivery time, but does not guarantee delivery dates.

· International Orders: For international orders, additional taxes, duties, and customs fees may apply. These charges are the responsibility of the customer.

9. Returns and Refunds

Our returns and refunds policy is detailed in our Refunds and Returns Policy, available on the website. Please refer to this policy for information on returning products and requesting refunds.

10. Limitation of Liability

· Disclaimer: The Masked Studio will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, even if The Masked Studio has been advised of the possibility of such damages.

· Indemnification: You agree to indemnify, defend, and hold harmless The Masked Studio, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of these Terms and Conditions.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by this reference. Please read the Privacy Policy for details on how we collect, use, and protect your personal information.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

13. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

14. Prohibited Uses

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content:

· (a) for any unlawful purpose;

· (b) to solicit others to perform or participate in any unlawful acts;

· (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

· (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

· (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

· (f) to submit false or misleading information;

· (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

· (h) to collect or track the personal information of others;

· (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

· (j) for any obscene or immoral purpose; or

· (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

15. Disclaimer of Warranties; Limitation of Liability

· No Warranty: We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

· Limitation of Liability: In no case shall The Masked Studio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless The Masked Studio and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

17. Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

18. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

19. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

20. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts.

21. Contact Information

Questions about the Terms and Conditions should be sent to us at admin@themaskedstudio.com.