Domestic Shipping (Singapore)

· Free Shipping: We offer free shipping within Singapore for purchases above SGD $50.

· Shipping Fee: Orders below SGD $50 are subject to a shipping fee of SGD $5.

· Order Processing: We aim to process orders on the next working day. Please allow up to 2 working days for your order to be processed.

· Special Delivery Arrangements: For alternative delivery methods such as Grab Express or Lalamove, please contact us directly.

· Additional Services: Orders that include additional services may take longer to process depending on our current workload and demand.

· Order Cut-Off Time: Orders placed after 3 pm will be processed on the following working day.

· Store Pickup: Store pickup and self-collection options are available.

International Shipping

· Global Shipping: We ship globally upon request. If you have your own international shipping arrangements, we are open to facilitating your order.

· Warranty Policy: Our Warranty Policy applies only within Singapore for any hardware issues. Customers are responsible for shipping hardware components or PCs back to Singapore for warranty services.

Store Information

· Opening Hours:

o Monday & Friday: 10 a.m. – 6 p.m. (Lunch Break 12 p.m. – 1 p.m.)

o Saturday & Sunday: Closed

· Store Address: The Masked Studio, Level 3, Lobby A, 38 Ang Mo Kio Industrial Park, Singapore 569511

For further details or inquiries, please contact our team at admin@themaskedstudio.com.