admin@themaskedstudio.comThis Privacy Policy describes how The Masked Studio (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website https://www.themaskedstudio.com (the “Site”) and purchase our products or services.

1. Information We Collect

Personal Information

When you visit the Site, we may collect personal information you provide directly to us, such as your name, email address, phone number, shipping address, and payment information when you make a purchase.

Automatically Collected Information

We automatically collect certain information about your device and usage of the Site using cookies and similar tracking technologies. This may include your IP address, browser type, operating system, referring URLs, and other usage information.

2. Use of Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain the Site and our services;
• To process and fulfill orders, including to send you emails relating to your order status;
• To improve, personalize, and optimize the Site and our customers’ experience;
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes;
• To comply with any applicable laws and regulations.

3. Sharing of Information

We may share your personal information with third parties to help us use your information as described above. For example, we use WooCommerce to power our online store. We may also share your information with shipping carriers to fulfill your orders.

4. Security of Your Information

We take reasonable measures to help protect your personal information from unauthorized access, use, alteration, and disclosure.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we have collected about you. You may also have the right to object to or restrict certain types of processing of your personal information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at admin@themaskedstudio.com or by mail using the details provided below:

The Masked Studio
Level 3, Lobby A, 38 Ang Mo Kio Industrial Park
Singapore 569511